Question 1

What is glamping?

Accepted Answer

Do you love the outdoors, but don't want to sleep on the ground? If so - glamping might be for you. Glamping provides all the benefits of traditional rustic camping with some additional comforts.

Each of our tents is furnished with luxurious mattresses, high-quality linens, and charming decor. Our shared bathhouses provide cozy, clean places to shower each day. In short, at Off Map, you can enjoy nature while feeling pampered.

Question 2

I have questions - how can I get in touch?

Accepted Answer

We'd love to chat with you! You can reach out via email (Hello@StayOffMap.com)(mailto:Hello@StayOffMap.com) or phone (877-957-9360). We're happy to assist you however we can.

Question 3

Where is Off Map located?

Accepted Answer

Off Map's address is 63401 8th Avenue, South Haven, Michigan. We are a 10 minute drive from downtown South Haven, and a 25 minute drive from Saugatuck.

Question 4

How many people can fit in each tent?

Accepted Answer

All of our tents can fit a maximum of three people. We have a limited number of cots which can be rented for $25 per night (pending availability). Cots are only available for children age 18 or younger. Contact us at Hello@StayOffMap.com (mailto:Hello@StayOffMap.com)if you're interested in a cot.

Question 5

What’s the bathroom situation?

Accepted Answer

Each of our tents utilizes a shared bathroom and shower facility, located a quick walk from all of the suites. This building is cleaned daily and has enough private, locking bathrooms for our guests to enjoy comfortably. Note that each bathroom is a private room with a toilet, sink and shower, so you won't be sharing a large communal bathroom.

If you are looking for a bathroom on-suite, check-out our Deluxe Tent. These have on-suite toilets, sinks, showers, and power.

Question 6

Can I park at my tent?

Accepted Answer

You can't drive up to the individual tents, however there is a central parking lot located in the middle of camp.  The tents are accessible via a foot path.  If you need any assistance getting your luggage to your tent just let one of our staff know and we'd be happy to bring your bags to your tent on a golf cart.

Question 7

What should I bring?

Accepted Answer

We provide the amenities you would expect to find at a hotel - sheets, towels, toiletries, and more. We recommend dressing for the elements - while our tents have heaters, you may want to have warm clothes for late nights around the fire. We also recommend you bring a refillable water bottle.

Question 8

Can I make a fire?

Accepted Answer

We have two large communal fire pits on property which are lit each night for our guests to enjoy. Note that there are quiet hours each night, to ensure a comfortable night of rest for all of our guests - your room walls are canvas, and sound travels far in the woods!

Question 9

Can I bring my own tent?

Accepted Answer

Unfortunately, we do not allow our guests to bring extra tents. This is to ensure that every guest has the best possible experience, and each of our suites is spaced appropriately apart from other guests. If you are looking to do a full buyout experience, personal tent options are available for your guests if pre-approved.

Question 10

Where do I eat?

Accepted Answer

On weekend morning, we provide our guests with complimentary coffee and a light breakfast to start the day. While we do not have a restaurant on site, we offer two grills for our guests to use, first come, first serve - please be mindful of other guests. We ask that guests not bring their own grills.

If you would prefer to go out for meals, we are happy to recommend some of our favorite local eateries around South Haven and Saugatuck. Check out our favorite places nearby!

Question 11

Can I bring my pet?

Accepted Answer

Absolutely - we love our four-legged friends, and can't wait to meet yours! While we of course never expect this to happen, please note that if a dog is being disruptive to other guests we may ask you to take your pet home. There is a pet fee of $60 per night to cover additional cleaning expenses. Additionally, you will be required to sign a pet waiver upon checking in.
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Pet owners are responsible and liable for their animals' actions at all times, and release Off Map of any liability resulting from their animals being on property. We do not allow pets classified as "Bully Breads" to stay at Off Map. Pets are to remain on-leash at all times, and cannot be left unattended on property. Pets are not allowed in our indoor common areas.

Question 12

Are kids welcome?

Accepted Answer

Of course! While most of our suites feature a single king bed, we do offer a few tents with three twin beds, perfect for youngsters who are tagging along. Note that we do not have amenities found at some other campgrounds, like swimming pools or playgrounds. As such, you may want to bring games to keep your little ones entertained.

Question 13

What time is check-in and check-out?

Accepted Answer

Check-in is at 3pm, and we ask that you check-out by 10am. We're happy to accommodate early check-in or late check-out if we can - just ask!

Question 14

What if I need to cancel?

Accepted Answer

You have up until 45 days prior to your arrival date to cancel for a 95% refund, and charge a 5% cancellation fee. If you are looking to cancel less than 45 days but more than 30 days, we'll work with you to re-schedule your stay and provide you a credit for future booking, or a 50% refund will be provided. Cancellations made within the 30 day window prior to your arrival date are non-refundable. Early departures or no shows will still be chargeable at their full rate. Cold or inclement weather will not permit refund for cancellation, unless the company deems the conditions make staying with us unsafe.

Question 15

Is there WiFi?

Accepted Answer

We offer High-Speed WiFi in our communal barn for all guests.

Question 16

Will I have electricity?

Accepted Answer

Our deluxe tents have running electricity (along with water), our safari tents do not have electricity. We do have battery-powered fans, lanterns, and cell phone chargers that we put in each tent, but not full electrical hookups.

Question 17

What if there is bad weather?

Accepted Answer

Off Map does not allow guests to cancel reservations if the weather is not to their liking - we provide battery powered fans to keep things cool and wood burning stoves for chilly nights, so our tents are quite comfortable! If there is severe weather forecasted that we deem to be dangerous, Off Map will provide you a credit for a future stay or can cancel reservations at our sole discretion.​

Question 18

How do I make a group booking?

Accepted Answer

We love hosting groups of friends! If you are looking to pay under one individual, you can do that straight through the site. If you have a group of 6 or more tents you are interested in booking, please leave us a message and and we can setup a group booking for you where each individual pays for their own tent!

Question 19

I am interested in a full buyout for a wedding or private event.

Accepted Answer

We love hosting weddings, yoga retreats, corporate retreats, and private parties! Our unique land provides the perfect setting to craft the experience of your imagination. Leave us a message below, or fill out the form on the "Host an Event" page, and our team will be in touch!

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